Privacy Policy

1. Who We Are

GISMORA is a BIM and construction documentation consultancy based in Ghana. We provide BIM modelling, construction drawing production, coordination, and training services. References to "GISMORA", "we", "us", or "our" in this policy refer to GISMORA.

Contact: [email protected]

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and company name when you submit an enquiry or contact form.
• Project details and files you share with us in the course of a client engagement.
• Account credentials if you access our client portal.
• Payment and billing information when you engage our services.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and deliver our services.
• Manage client projects and share deliverables through the client portal.
• Send service-related communications (project updates, invoices, receipts).
• Improve our website and services.
• Comply with legal obligations.

4. Data Sharing

We may share your information with trusted service providers who assist us in operating our website and delivering services (e.g. cloud hosting, email delivery). These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

We may also disclose information where required by law or to protect our legal rights.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Client project data is retained for the duration of the engagement and a reasonable period thereafter for record-keeping purposes.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, or to object to or restrict certain processing. To exercise any of these rights, please contact us at [email protected].

7. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser preferences.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

9. Changes to This Policy

We may update this privacy policy from time to time. We will post the revised policy on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

GISMORA — [email protected]